Fresh Thinking & Big Ideas

GreenKite are a growing team and we want to give you a ‘human-scale’ view of our journey as a scaling firm through the individual voices of the People who make GreenKite who (and what) we are. In our very first Life @GreenKite read how Gemma Curry sees her role in the team as a Returning Mum. As she says: all you need is a chance to prove yourself!

Our latest Guest Blog is from Vicki Heslop, Director of Customer Experience at Covéa Insurance. She explains why she thinks customer trust is important for insurance businesses, and how it can be achieved.

Our latest Guest Blog is written by Duncan Minty, an independent ethics consultant specialising in the insurance sector. In this short, informative piece, Duncan’s challenging us to really define what he calls ‘Equality of Fairness’ and to get specific about how Digital and Customer strategies work cohere. Or don’t. As he says, “hyper-personalisation isn’t in the future, it’s here and now so this is both an urgent and important debate for our sector.”

In our latest Guest Blog Valeria Gallo presents a diagnosis and potential approaches to creating informed consumer consent. As she says, “Open Finance and Innovation are much more likely to succeed in the long term if consumers trust them to look after their interests and help build a better and more inclusive society.”

We’ve been exploring what Operational Resilience means for Insurance in the 2020s. Our latest Guest Blog comes from Shayne Halfpenny-Ray, Public Affairs Manager for the CII. As he says: “For a sector whose lifeblood is risk, we find ourselves faced with some of the greatest challenges and at a time when the market has been steadily shifting away from pooled risks.”

Danielle Bromage, GreenKite Operations & Transformation Consultant, discusses why Compliance should be seen as an opportunity not a road block to business growth and why its everyone’s responsibility

Paul Leach, People & Performance Lead at GreenKite, discusses with Insider Engage how workplace culture could be damaged if businesses fail to focus on inclusivity when considering the ‘hybrid office’.

GreenKite’s Compliance and Regulation team have compiled a Consumer Duty Consultation paper

GreenKite founder and CEO Sara Ager was recently interviewed by Insurance Times for their deep dive article examining the impact to brokers and the wider Insurance industry of the FCA’s business interruption (BI) insurance test case hearing one year on. 

Shân Millie, GreenKite Innovation & Customer Lead, explains 7 key reasons why the greater use of Data is NOT a guaranteed path for improving Trust with consumers. She also provides 4 simple questions to ask in your firm to quickly gauge how close you are to safely ramping up – or not.

Paul Leach, People & Performance Lead, shares his top tips on navigating the new normal

The second webinar in our Growth Resilience series focused on Data & ESG and the first-ever definition of ‘responsible underwriting. Read here the 4 key takeaways of Facilitator and ESG Insurance expert Shân Millie