Fresh Thinking & Big Ideas

In the fast-paced world of the insurance industry, we often get wrapped up in meeting deadlines, hitting targets, and navigating complex policies. In the midst of this hustle and bustle, it’s easy to miss subtle changes in our colleagues’ behaviour. Yet, these very changes can be early signs of life-altering conditions like Alzheimer’s or dementia.

We are absolutely thrilled to introduce you to Gemma Friar, People and Performance Manager at GreenKite, in this edition of Ask Me Anything! Gemma has an impressive 20-year track record within the world of HR and her professional journey has been a cumulation of diverse roles, from being an HR generalist to specialising in areas such as remuneration and rewards, HR systems, and data management. This rich and varied experience has positioned Gemma to be an invaluable asset to GreenKite and our clients.
Throughout her career, Gemma has been a driving force in guiding businesses to new heights by nurturing thriving workplace cultures and providing innovative HR solutions. Her deep-rooted expertise not only enhances GreenKite’s potential but also offers our clients a spectrum of services tailored to bolster their growth.

In this session, we will delve deeper into her role as People and Performance Manager, a position she has held for nearly three years at GreenKite, and learn more about the wealth of knowledge, experience, and insights that Gemma brings to the table. So, without further ado, let’s jump right into her Q&A!

We are thrilled to feature Karen Stanford, CXO at GreenKite, in this edition of Ask Me Anything! With 23 years of experience in the insurance industry, Karen has made a significant impact in the change, transformation and operations arena within the insurance industry and has been recognised for providing pragmatic approaches to solving complex problems which derive significant business benefits whilst ensuring stakeholder understanding and buy-in.

We hear about Karen’s professional journey and her thoughts on working in the insurance industry, specifically in the delegated authority space. So, without further ado, let’s dive into her Q&A!

Following our article – The Well-informed Director, Sharon Brown discusses company culture and the role that directors and officers have in shaping the success and reputation of insurance firms with experts Paul Leach – Chief Human Resources Officer at HCA Healthcare UK, and non-exec director at GreenKite Associates, Paul Chainey – a senior insurance professional with 40 years’ experience in the business, 15 years as the CEO of successful schemes and affinities broking and underwriting business, and Claire Carpenter – a governance and compliance expert with 18 years of industry experience.

Across the Lloyd’s and London market, bordereaux data quality continues to be a challenge for all stakeholders involved in the end-to-end delegated authority process. Whether you are the capacity provider, the broker, the coverholder or the sub-coverholder, working within the confines of Lloyd’s v5.2 standards or trying to be more dynamic across the London market, the job of collection, collation and validation of key data fields is an ongoing challenge. 

In GreenKite’s first edition of ‘Ask me Anything’, we are thrilled to feature Sara Ager, CEO at GreenKite. We’ll learn more about Sara’s professional journey and her thoughts on working in the insurance industry. So, without further ado, let’s dive into Sara’s Q&A!