TRAINING & DEVELOPMENT
Regulatory expectations are rising, technical talent is stretched thin, and the cost of getting things wrong has never been higher. GreenKite training is built to close that gap.
We offer a comprehensive range of learning and development solutions for insurance professionals, combining online courses delivered through our portal, face to face workshops, and bespoke senior level training. Every programme is designed to be practical, grounded in real life examples from the Lloyd’s and London Market, and delivered by practitioners who have done the work rather than trainers reading from a manual.
We provide:
- Bespoke training sessions for practitioners and senior teams, focused on technical skill and practical application, built from primary sources: the governing legislation and the decided cases that determine how wording is actually read
- Hands on case studies, toolkits and aides that embed learning into day to day operations and drive lasting change, using real life scenarios drawn from the classes, claims and disputes your teams actually handle
- Structured frameworks participants can apply to an unfamiliar problem long after the session has ended
- Mentoring and best practice guidance to support ongoing development across the business
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Accredited courses and mandated regulatory training.
Our approach ensures learning is not simply delivered but embedded. Participants work through situations they recognise, reach a view, and test it against how the market and the courts have actually decided, so the knowledge transfers straight back to the desk.
What we cover
Programmes are scoped to your business and can span a wide range of technical subjects:
- Regulatory and conduct. FCA complaints handling (DISP), Consumer Duty , Financial Promotions, PRIN 2A, SM&CR, PROD 4, delegated authority and MGA obligation.
- Technical claims and coverage. Policy wording and coverage analysis, rules of construction, notification and conditions precedent, causation and characterisation of loss, aggregation and quantum, reservations of rights and declinatures, and the subscription market.
- Delegated authority. The full lifecycle, from governance and oversight frameworks through compliance onboarding, regulatory obligations and day to day technical support, giving your teams the practical knowledge to manage delegated business with confidence.
- AI. Practical, hands on training that gives your teams the confidence to use the tools already in your organisation, and to build use cases that add real value to the business.
Whatever the subject, the format is the same: real examples, real wordings, real decisions, worked through in the room.
If the course you need is not on this list, come and talk to us. We regularly build bespoke programmes around a specific regulatory change, an audit finding, a new class of business or a gap identified through your own competency framework. If it matters to your business, we can build it.
What you receive
Every bespoke programme is delivered as a complete package, branded to your house style and ready to run:
- Participant workbook. The technical content in full, with real life case studies, discussion questions and reflection pages.
- Facilitator pack. Timings, session guide, model answers and the reasoning behind them, slide notes and full citations.
- Slide deck. Built for the room, not for reading.
- Handouts and reference guides. Desk side summaries, checklists and frameworks.
- Full citations. So the material can be checked, updated and defended.
The materials are yours to keep and reuse, so the investment continues to pay back long after the session ends.
Programmes can be designed individually or as structured pathways, giving you a bespoke offering that meets your needs and aligns to your own competency framework where one exists.
